> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conversion.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Full Delete Contact

> Permanently delete a contact and suppress its identifiers for GDPR and CCPA erasure requests.

Identify the contact with `email`, `cnvContactId`, or `userId`. At least one is required.

A full delete removes the contact's personal data and engagement data as described in [Data deletion](/product-docs/gdpr/data-deletion), then suppresses the provided identifiers so the contact is not re-created.

Deletion is permanent and cannot be reversed.

> **Request access.** This endpoint is not enabled by default, contact the Conversion team to request access. Calls from accounts without it return `403 export_not_enabled`.



## OpenAPI

````yaml /openapi.json post /v2/full-delete
openapi: 3.1.0
info:
  title: Conversion API
  version: 2.0.0
  description: >-
    The Conversion API lets you programmatically manage contacts, track custom
    events, and manage their associated data.
servers:
  - url: https://pub-api.conversion.ai/api
security:
  - apiKey: []
paths:
  /v2/full-delete:
    post:
      summary: Full Delete Contact
      description: >-
        Permanently delete a contact and suppress its identifiers for GDPR and
        CCPA erasure requests.


        Identify the contact with `email`, `cnvContactId`, or `userId`. At least
        one is required.


        A full delete removes the contact's personal data and engagement data as
        described in [Data deletion](/product-docs/gdpr/data-deletion), then
        suppresses the provided identifiers so the contact is not re-created.


        Deletion is permanent and cannot be reversed.


        > **Request access.** This endpoint is not enabled by default, contact
        the Conversion team to request access. Calls from accounts without it
        return `403 export_not_enabled`.
      operationId: fullDelete
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                email:
                  type: string
                  format: email
                  description: >-
                    The contact's email address. At least one of `email`,
                    `cnvContactId`, or `userId` is required.
                  examples:
                    - jane@example.com
                cnvContactId:
                  type: string
                  format: uuid
                  description: >-
                    The Conversion contact ID. At least one of `email`,
                    `cnvContactId`, or `userId` is required.
                  examples:
                    - a1b2c3d4-e5f6-7890-abcd-ef1234567890
                userId:
                  type: string
                  description: >-
                    The external user identifier for the contact, as passed to
                    the Events endpoints. At least one of `email`,
                    `cnvContactId`, or `userId` is required.
                  examples:
                    - user_12345
            examples:
              by-email:
                summary: Delete by email
                value:
                  email: jane@example.com
              by-contact-id:
                summary: Delete by contact ID
                value:
                  cnvContactId: a1b2c3d4-e5f6-7890-abcd-ef1234567890
              by-user-id:
                summary: Delete by user ID
                value:
                  userId: user_12345
      responses:
        '204':
          description: >-
            The contact was deleted and its identifiers suppressed. The response
            has no body.
        '400':
          description: The request was malformed or contained invalid data.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              examples:
                missing-identifier:
                  summary: Missing identifier
                  value:
                    error:
                      code: missing_identifier
                      message: one of 'email', 'cnvContactId', or 'userId' is required
        '401':
          description: Authentication failed.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              examples:
                unauthorized:
                  summary: Missing or invalid API key
                  value:
                    error:
                      code: unauthorized
                      message: API key is required
        '403':
          description: The full delete API is not enabled for this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              examples:
                export-not-enabled:
                  summary: Full delete not enabled
                  value:
                    error:
                      code: export_not_enabled
                      message: business is not authorized to use the full delete API
        '500':
          description: An unexpected server error occurred.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
              examples:
                internal:
                  summary: Internal error
                  value:
                    error:
                      code: internal_error
                      message: failed to delete contact
components:
  schemas:
    Error:
      type: object
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              description: A machine-readable error code.
              examples:
                - invalid_email
            message:
              type: string
              description: A human-readable error description.
              examples:
                - 'invalid email format: not-an-email'
  securitySchemes:
    apiKey:
      type: apiKey
      in: header
      name: X-API-Key
      description: >-
        Your Conversion API key. Found in **Settings > Integrations** in the
        dashboard. Format: `sk_live_<key_id>_<secret>`.

````