> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conversion.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing an Audience

> Add, remove, search, and export contacts within an audience in Conversion.

Once an audience has been created, you can manage its membership and update how contacts are filtered or added.

<Frame caption="Audience overview showing contacts, type, and filter controls">
  <img src="https://mintcdn.com/conversion/rKaDpNKfFjns5UIM/images/audiences_managing1.png?fit=max&auto=format&n=rKaDpNKfFjns5UIM&q=85&s=d26e5b08259f3d05832a5b420d77c3e4" alt="audiences_managing1" width="3352" height="1782" data-path="images/audiences_managing1.png" />
</Frame>

## Adding and removing contacts

How you manage contacts in an audience depends on its type.

<Tabs>
  <Tab title="Dynamic audiences">
    For dynamic audiences, membership is controlled entirely by your filter criteria. To change which contacts are included, click **Edit filter** in the top right to update the conditions.

    Conversion will automatically re-evaluate the audience and add or remove contacts based on the updated filter.
  </Tab>

  <Tab title="Static audiences">
    For static audiences, you manage contacts manually. Click **Add contacts** in the top right and choose one of the following:

    | Option              | Description                                                              |
    | ------------------- | ------------------------------------------------------------------------ |
    | **Select contacts** | Search for and add individual contacts from your Conversion contact list |
    | **Import from CSV** | Upload a CSV file to add contacts in bulk                                |

    To remove contacts, select them from the audience table and delete them from the audience.
  </Tab>
</Tabs>

***

## Importing contacts via CSV

When adding contacts to a static audience via CSV import, you can map each column in your file to a contact or company field in Conversion.

Any columns you don't want to import can be skipped. They won't affect existing contact data.

<Note>
  If a contact with the submitted email address already exists, their record will be updated with any mapped field values from the CSV.
</Note>

***

## Searching and filtering within an audience

Within any audience, you can search for specific contacts or narrow the view using filters.

Use the **Filter** button to apply conditions based on contact or company fields.

<Tip>
  Filtering within an audience is useful for spot-checking which contacts match a particular criteria before exporting or taking action on them.
</Tip>

***

## Exporting an audience

To export the contacts in an audience, click **Export as CSV** in the top right. This downloads a CSV of all contacts currently in the audience view.