> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conversion.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Alert

> Send internal email notifications to team members when contacts reach a specific point in a workflow.

The Email Alert node sends an internal email notification to one or more team members when a contact reaches that step in a workflow. Unlike the [Send Email](/product-docs/workflows/nodes/send-email) node (which emails the contact), Email Alert notifies your team — making it useful for sales handoffs, escalations, and internal notifications.

## Configuration

| Setting     | Description                                                                                                                                                          |
| ----------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Members** | Select one or more team members who should receive the alert.                                                                                                        |
| **Subject** | The email subject line. Supports [Liquid templating](/product-docs/liquid/overview) — type `/` to insert dynamic values like contact name, company, or other fields. |
| **Content** | The email body. Supports [Liquid templating](/product-docs/liquid/overview) — type `/` to insert dynamic values.                                                     |

<Info>
  Text inputs in this node support [Liquid templating](/product-docs/liquid/overview). Type `/` in any text field to open the command menu and choose from **Add liquid**, **Add a field**, or **Add a token** to insert dynamic values.
</Info>

## Behavior

* The node sends one email alert per contact that passes through it. When multiple members are selected, they all receive the same alert.
* The alert is sent immediately when the contact reaches the node.
* The contact continues to the next node regardless of whether the alert was delivered successfully.

## Use cases

* **Sales handoff** — alert an account executive when a lead reaches a qualifying step in a nurture workflow
* **High-intent notification** — notify a team member when a contact visits a pricing page or requests a demo
* **Escalation** — send an internal alert when a contact meets churn-risk criteria in a lifecycle workflow
* **Enrollment confirmation** — notify the marketing team when key accounts enter a campaign