How approvals work
When Conversion AI needs approval, a card appears in the chat with a short summary of what’s about to happen and two buttons:- Allow: runs the action.
- Deny: skips it. Conversion AI sees the denial and decides what to do next, usually stopping to ask you for direction.
1 of 3 style counter showing your progress.
Examples of approval messages:
Are you sure you want to create a contact for “alex@acme.com”? Apply your changes to the “Spring Sale” blast? Create campaign “Q2 launch”? Add 47 contacts to audience?
What requires approval
The general rule: reads don’t, writes do. Anything that lists, gets, or counts runs without prompting. Anything that changes your workspace pauses for approval, in one of two ways.Applying edits to an existing asset
When Conversion AI proposes edits to an existing email, form, audience, or campaign, the edits don’t apply as it works. They’re gathered into a pending list and, at the end of the turn, surfaced for you to approve or reject — one approval per asset, covering all of that asset’s merged changes. Only what you approve is written.Individual write actions
Other changes prompt individually, right before they run:- Creating contacts and custom fields, audiences, campaigns (and campaign types, statuses, and tokens), and folders.
- Adding contacts to an audience or campaign, importing contacts from a CSV, and duplicating a campaign.
- Moving assets between folders, and renaming a workflow or folder.
The exception: new emails, forms, and workflows
Creating a new email, form, or workflow doesn’t prompt. It produces an unpublished draft — nothing is sent, published, or activated — so the safeguard is the manual publish step you control, not an approval. Editing one of those assets later goes through the per-asset edit approval above.Best practices
- Batch related changes in one instruction. A request like “go ahead and rename all of these” still produces an approval per asset, but you step through them together rather than reprompting Conversion AI each time.
- Use Deny when something is wrong. Denying is a clear signal. Conversion AI stops and asks you for direction rather than guessing at a different approach.