What's the difference between Conversion AI and a normal chatbot?
Conversion AI is connected to your workspace. It can read your contacts, audiences, emails, forms, workflows, and campaigns, and it can create or edit those assets through previews you approve. A generic chatbot doesn’t know anything about your data; Conversion AI does.
Will it ever send an email or change something without me knowing?
No. Conversion AI cannot send a blast on its own. Blasts always land in draft
and you publish them yourself. For anything that creates or edits an asset
(other than building previews), Conversion AI asks for an explicit approval
before it runs. See Approvals.
Does it remember anything from previous chats?
No. Each chat is independent. There’s no shared memory across chats today.
Can it delete things?
No. Conversion AI cannot delete contacts, audiences, emails, forms, workflows,
campaigns, folders, fields, or tokens. If you ask, it’ll tell you it can’t and
that you’ll need to do it from the UI.
Can it edit a live workflow?
No. Every workflow artifact creates a new workflow. To replace an existing workflow’s behavior, apply the new one and deactivate (or rebuild against) the old one yourself.
5 MB per file. Files larger than that are rejected when you try to attach them. There’s no fixed limit on the number of files per message, only the per-file size cap.
What file types can I attach?
Images (JPEG, PNG, GIF, WebP), PDFs, and text-based formats (CSV, TSV, JSON, XML, YAML, plain text, code files, and similar). Conversion AI reads these directly.Other formats (like .xlsx or .zip) are dropped from the message itself, but the file is still saved to the sandbox at /vercel/sandbox/uploads/. You can still ask Conversion AI to open it with a script.See Files and sandbox for the full breakdown.
Can it read CSVs?
Yes. CSVs and TSVs are read as text. For large CSVs, Conversion AI typically
opens them in its sandbox with Python and processes them there before
answering.
Can it read PDFs?
Yes. Conversion AI reads PDFs directly, including text and embedded images.
Can it read images?
Yes. Conversion AI can see and reason about images you attach. For example,
“use this logo’s color palette” or “what’s wrong with this email screenshot”.
How do I get a file back from Conversion AI?
When Conversion AI generates a file, it surfaces it as a card in the chat with view and download actions. You don’t need to go anywhere else for it.
Yes. Conversion AI has a Linux sandbox with bash, Python 3.12+, and Node.js 20+. It uses the sandbox when a task needs real computation, like parsing a large file, generating a chart, or building a downloadable report.It also avoids writing code when a tool call would do. For example, “how many contacts match this filter?” is answered with a tool call, not a script.
Can it install packages?
Yes. The sandbox has network access. Conversion AI sticks to well-known
libraries (e.g. pandas, openpyxl, requests).
Does the sandbox have access to my Conversion data?
No. The sandbox is isolated. Conversion AI uses tool
calls to read or change anything in
your workspace. The sandbox is just for files and scripts.
How long do files in the sandbox last?
Within a single chat, files in the sandbox persist across messages, so Conversion AI can save something now and use it next turn. Between chats, sandboxes are separate. Don’t rely on the sandbox for long-term storage; if you want to keep a file, download it.
Why is everything a 'preview' instead of just doing it?
For emails, forms, and workflows, the change is significant enough that you should see it before it lands. Previews (called artifacts) let you review, edit, and revise before you commit. Once you apply, the change takes effect.
Can I edit the preview myself instead of asking for changes?
Yes. Open the artifact card to see the full editor for that asset type. You
can edit directly there, and Conversion AI will see your edits the next time
you message it.
What happens to the preview after I apply it?
It’s locked. Further changes go through a new preview that Conversion AI
links to the now-live asset.
Why did Conversion AI ask me to approve a rename?
Renames change a live asset directly. There’s no preview step. The approval is the only chance to catch a wrong name before it lands. Artifact creation, by contrast, doesn’t ask for approval because the artifact itself is just a preview; the approval is on the apply instead.