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Campaigns are containers for grouping related assets (emails, forms, and workflows) around a specific marketing effort. Use them to attribute revenue to a launch, consolidate data for an event or webinar, or duplicate a proven set of assets for a new initiative.

Why use campaigns

  • Revenue attribution. Tie emails, forms, and workflows to a single campaign so you can measure what drove pipeline and revenue.
  • Event and webinar consolidation. Keep every asset for an event in one place such as the invitation email, registration form, follow-up workflow, and more.
  • Asset duplication. When you run similar programs repeatedly, duplicate a campaign to get a ready-made set of assets.

Creating a campaign

You can create a new campaign from the sidebar or from within a folder. When creating a campaign, you choose:
  • Name — a descriptive name for the campaign.
  • Type — the campaign type that defines the member statuses available. The type you choose determines how contacts progress through the campaign.
  • Salesforce sync — optionally connect the campaign to a Salesforce campaign. See Salesforce Sync for full details on the available options.
Campaigns can also be created inside the Folders section of the sidebar. A campaign cannot be nested inside another campaign.

Key concepts

Members

Members are the contacts enrolled in a campaign. Each member has a status that tracks their progression. See Members for details on adding and managing members.

Assets

You can add assets inside a campaign. Supported asset types:
Asset typeDescription
EmailBlast emails and workflow emails.
FormEmbedded or external lead capture forms.
WorkflowAutomated sequences of actions triggered by contact behavior.

Tokens

Tokens let you define reusable values like an event date or registration URL. These apply across every asset in a campaign. See Tokens for details.

Salesforce sync

Connect a Conversion campaign to a Salesforce campaign to keep members and statuses in sync. See Salesforce Sync for the full walkthrough.