Goldcast connects with an API token from your Goldcast account. Once connected, everything in Webinar Platform Sync applies; this page covers the connection and where Goldcast behaves differently.
Connect Goldcast
Prerequisites: You are a workspace Administrator, and you have an API token from your Goldcast account.
- Open workspace Settings and go to the Integrations tab.
- Find Goldcast and click Connect.
- Choose the Region your Goldcast account is hosted in — United States or European Union.
- Enter your API token and click Connect.
Conversion validates the token against Goldcast before saving it. If the connection fails, check the token and make sure the region matches your Goldcast account — a token from the other region is rejected as invalid. Once connected, the card shows your Goldcast organization name. Use Update connection to rotate the token, or Disconnect to remove the integration.
Goldcast registration runs through the event’s registration form, so only events that have one can accept registrations from Conversion. Add a registration form to the event in Goldcast before connecting it to a webinar.
Registration
Goldcast confirms registrations asynchronously, so a member you register from Conversion takes a few minutes to reach Registered, and their join link can appear a few minutes after that.
Registrations made on the Goldcast registration page are imported by a daily sync rather than in real time. That daily sync also fills in any join links Goldcast published late, so a member never stays without one for more than a day.
Goldcast provides a registration page URL, so View registration page appears on the Overview tab for Goldcast webinars.
Attendance
Goldcast settles no-shows more slowly than other platforms, so allow around an hour after the session ends before attendance appears.
Goldcast reports when each attendee joined, but not when they left or how long they stayed.
Troubleshooting
