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The Slack integration connects a Slack workspace to Conversion, enabling workflow nodes to post messages directly to Slack channels.

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Connecting Slack

Navigate to Settings → Integrations and click Connect next to Slack. Complete the authentication flow to authorize Conversion to post to your Slack workspace. Once connected, the card shows a green Connected badge and the name of the connected workspace. The options menu offers Connect a different workspace and Disconnect workspace.
Disconnecting your Slack workspace will prevent any existing integrations from functioning correctly, including workflow nodes that post to Slack.

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Private channels

The Conversion Slack bot can only send messages to private channels if it has been explicitly invited. To invite it:
  1. In the private channel, type /invite @Conversion
  2. Select Add apps to this channel
  3. Choose Conversion from the list
Without this step, workflow messages targeting a private channel will fail to deliver.

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Using Slack in workflows

After connecting, you can use the Slack Messages workflow node to send messages to channels as contacts progress through a workflow.

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Slack for Conversion AI agents

Letting agents respond to Slack mentions, messages, and reactions is a separate connection with additional permissions. Set it up under AI → Connections.