Skip to main content
The Email Alert node sends an internal email notification to a team member when a contact reaches that step in a workflow. Unlike the Send Email node (which emails the contact), Email Alert notifies your team — making it useful for sales handoffs, escalations, and internal notifications.

​
Configuration

SettingDescription
MemberSelect the team member who should receive the alert.
SubjectThe email subject line. Supports Liquid templating — type / to insert dynamic values like contact name, company, or other fields.
ContentThe email body. Supports Liquid templating — type / to insert dynamic values.
Text inputs in this node support Liquid templating. Type / in any text field to open the command menu and choose from Add liquid, Add a field, or Add a token to insert dynamic values.

​
Behavior

  • The node sends one email alert per contact that passes through it.
  • The alert is sent immediately when the contact reaches the node.
  • The contact continues to the next node regardless of whether the alert was delivered successfully.

​
Use cases

  • Sales handoff — alert an account executive when a lead reaches a qualifying step in a nurture workflow
  • High-intent notification — notify a team member when a contact visits a pricing page or requests a demo
  • Escalation — send an internal alert when a contact meets churn-risk criteria in a lifecycle workflow
  • Enrollment confirmation — notify the marketing team when key accounts enter a campaign