Configuration
| Setting | Description |
|---|---|
| Workflow to trigger | Select the workflow to start for the contact. Only existing workflows appear in the dropdown. Click Manage workflows to navigate to the workflow list. |
Behavior
- When a contact reaches this node, they are enrolled in the selected workflow.
- The contact continues through the current workflow immediately — they do not wait for the triggered workflow to complete.
- The triggered workflow runs independently with its own progression, delays, and exit conditions.
- If the target workflow is paused or in draft state, the trigger is skipped and the contact continues to the next node.
- Re-enrollment rules on the target workflow still apply. If re-enrollment is disabled and the contact has already completed that workflow, they will not re-enter it.
Use cases
- Modular workflows — break complex automation into smaller, reusable workflows and chain them together
- Cross-team handoffs — trigger a sales workflow from a marketing nurture workflow when a contact qualifies
- Parallel processing — start a secondary workflow (e.g., data enrichment) while the contact continues through the primary flow
- Event-driven follow-up — trigger a post-event workflow for contacts who reach a specific milestone in an onboarding sequence