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The Trigger Workflow node starts another workflow for the contact when they reach this step. Use it to chain workflows together, keeping each workflow focused on a single purpose while connecting them into larger automation sequences.

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Configuration

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Behavior

  • When a contact reaches this node, they are enrolled in the selected workflow.
  • The contact continues through the current workflow immediately — they do not wait for the triggered workflow to complete.
  • The triggered workflow runs independently with its own progression, delays, and exit conditions.
  • If the target workflow is paused or in draft state, the trigger is skipped and the contact continues to the next node.
  • Re-enrollment rules on the target workflow still apply. If re-enrollment is disabled and the contact has already completed that workflow, they will not re-enter it.

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Use cases

  • Modular workflows — break complex automation into smaller, reusable workflows and chain them together
  • Cross-team handoffs — trigger a sales workflow from a marketing nurture workflow when a contact qualifies
  • Parallel processing — start a secondary workflow (e.g., data enrichment) while the contact continues through the primary flow
  • Event-driven follow-up — trigger a post-event workflow for contacts who reach a specific milestone in an onboarding sequence