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The Trigger Workflow node starts another workflow for the contact when they reach this step. Use it to chain workflows together, keeping each workflow focused on a single purpose while connecting them into larger automation sequences.

Configuration

SettingDescription
Workflow to triggerSelect the workflow to start for the contact. Only existing workflows appear in the dropdown. Click Manage workflows to navigate to the workflow list.

Behavior

  • When a contact reaches this node, they are enrolled in the selected workflow.
  • The contact continues through the current workflow immediately — they do not wait for the triggered workflow to complete.
  • The triggered workflow runs independently with its own progression, delays, and exit conditions.
  • If the target workflow is paused or in draft state, the trigger is skipped and the contact continues to the next node.
  • Re-enrollment rules on the target workflow still apply. If re-enrollment is disabled and the contact has already completed that workflow, they will not re-enter it.

Use cases

  • Modular workflows — break complex automation into smaller, reusable workflows and chain them together
  • Cross-team handoffs — trigger a sales workflow from a marketing nurture workflow when a contact qualifies
  • Parallel processing — start a secondary workflow (e.g., data enrichment) while the contact continues through the primary flow
  • Event-driven follow-up — trigger a post-event workflow for contacts who reach a specific milestone in an onboarding sequence