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The Exit node terminates a contact’s progression through the workflow. When a contact reaches an Exit node, they are immediately removed from the workflow and no further nodes are executed.

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When to use

  • After branch paths. Place an Exit node at the end of a branch path when contacts on that path should not continue to any shared downstream nodes.
  • As a terminal node. Use Exit to clearly mark the end of a workflow path, making the workflow logic easier to read and maintain.
  • For early termination. Insert an Exit node after a True/False Branch to end the journey for contacts who don’t meet a condition, while the other path continues.

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Configuration

The Exit node has no configuration options. Drag it into the workflow and connect it to the preceding node.

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Behavior

  • The contact is removed from the workflow’s active contact count immediately.
  • No further nodes execute for that contact after they reach the Exit node.
  • If re-enrollment is enabled on the workflow, the contact can re-enter the workflow if they meet the trigger condition again in the future.